Android dominates the smartphone market today, with more than half of all smartphones currently in use running some version of the mobile operating system. However, Android smartphones and tablets are notoriously challenging to provision for WPA2-Enterprise and 802.1X networks. JoinNow MultiOS solves these challenges for all devices, streamlining the on-boarding process for the user and reducing support needs and costs.
Android and WPA2-Enterprise
Android is far and away the most diverse mobile platform on the market, with thousands of different devices and countless variations of the Android OS available. Properly configuring these diverse and unmanaged Android devices for WPA2-Enterprise presents a significant challenge.
Server certificate validation is a necessary component of any WPA2-Enterprise and 802.1X deployment. Setting and configuring the trusted server certificate on the end-user device is the best way to guard against man-in-the-middle attacks, ensuring that your users aren’t unwittingly transmitting their credentials to hackers.
However, it is particularly difficult to install and configure CA certificates for Android users. The Android OS often times does not expose critical security settings to the user, creating significant security and usability issues. Additionally, providing “vanilla” manual configuration instructions for Android users means that a large percentage of users will not be able to reliably configure and connect, as the network settings and instructions vary across the spectrum of Android devices. Apart from the security risk, this also leads to end-user frustration and a significant increase in the volume of help desk calls and support costs.
The JoinNow MultiOS solution
JoinNow programmatically and automatically installs trusted CA certificates for Android users. It works with the native supplicant installed in all versions of Android, in all device types, from all manufacturers. JoinNow eliminates the common challenges of WPA2-Enterprise and 802.1X, thereby allowing you to leverage the security of certificates and RADIUS server validation without the trauma of manually installing certificates or configuring WPA2-Enterprise/802.1X settings for Android and other mobile devices.