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#1 Rated Eduroam™ Configuration Client

SecureW2 provides a turnkey solution that allows end-users to easily and securely configure their devices to use Eduroam™. In just a few clicks, their devices will be configured to use the Wi-Fi at their main campus and access Wi-Fi safely at other universities.

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Eduroam & Passwordless Security FAQs

What is Eduroam? How Does it Work?

Eduroam is a federated authentication system for higher education institutions. It allows members of universities - including faculty, students, and researchers - to visit other campuses that participate in Eduroam and authenticate to the networks at those campuses with the credentials from their home campus. It utilizes the WPA2-Enterprise (IEEE 802.1X Protocol) to authenticate each individual user with their own unique set of credentials that are verified by an authentication server called a RADIUS server.

When an Eduroam user first requests access to the network at another campus, their credentials are essentially forwarded to the RADIUS server from their home university. The RADIUS authenticates them and returns this authentication to the new campus. The latest data encryption is used to protect the privacy of the user traffic on their device over the wireless network.

Can Anyone Connect to the Eduroam Network?

You can connect to the Eduroam network only if you are a part of a University or institute that partakes in Eduroam. Students, staff, and professors can enroll in Eduroam and get seamless internet connectivity across the campus by first authenticating with university credentials like a NetID and Password.

How Do I Access the Eduroam Wi-Fi Network?

If your university’s wi-fi network is part of Eduroam, you’ll need to sign up for Eduroam to use it. The sign-up process may vary slightly depending on your device’s operating system, but generally, your university will have a page on its site where you can begin the sign-up process, which often follows these steps:

  1. You can navigate through the area and find all Wi-Fi networks in the order on your device’s operating system.
  2. Select from the available networks on your device, select Eduroam, and log in to the network using the credentials (Net ID and Password) offered by your University or research and education institution.
  3. After enrolling for your credentials, you will get network access after your device gets configured using the SecureW2 JoinNow utility to access Eduroam.

A common practice universities have to connect to Eduroam is a special Wi-Fi network just for enrolling for secure network access called an onboarding SSID. You may need to connect to this network first to enroll for the secure Eduroam network. Once connected, you may be automatically directed to the enrollment screen once you open a browser window.

If the university uses SecureW2’s onboarding technology, you will be directed to a screen that looks like a login page. After inputting your credentials, our onboarding technology will run on your device’s operating system and install a configuration profile that will allow you to automatically connect to Eduroam.

How Does Eduroam Work with Certificates?

Certificates can replace passwords entirely in the authentication process. The Eduroam Wi-Fi network can follow the same 802.1X framework where users must authenticate with their own credentials, but use certificates in place of passwords. Certificate-based authentication offers end-to-end encryption and a smoother authentication process; users can simply click on the Eduroam network and authenticate to their home institution automatically with the certificate.

Our device onboarding application, JoinNow MultiOS, helps end-users configure their unmanaged devices for secure Wi-Fi access. If your home institution has a device management system for university-owned devices, such as Intune or Jamf, we also offer gateway APIs for automated managed device onboarding.

How Should I Handle Onboarding Users with Eduroam Certificates?

You can handle the onboarding of users with Eduroam certificates with our SecureW2 Onboarding software like JoinNow MultiOS, which helps configure your device for Eduroam Access.

The JoinNow Onboarding can detect and make the configuration download file for device operation systems like Windows MacOS, ChromeOS, and Linux and mobile phone operating systems like Android and IOS.