JoinNow Platform 8.2 is now available, delivering a stronger foundation for Adaptive Defense by enabling external automation. This release introduces ServiceNow support as a real-time intelligence source, with improvements to Intelligence Briefs and WSTEP-based enrollments.
This blog covers all the updates in detail, but below is a summary of the biggest enhancements:
- Adaptive Defense External Automation: Use security signals from identity, device management, and security platforms to remediate behavior in external systems.
- ServiceNow integration: Combine lookup signals from ServiceNow for certificate issuance and network access decisions.
- Improved Intelligence Briefs: Now includes details of expiring third-party API tokens.
- WSTEP with AD group-based policies: Configure WSTEP enrollments for AD groups.
Let’s take a look at some of the major enhancements in more detail.
Adaptive Defense for External Automation
Leverage identity, device, and security signals to automatically trigger customized actions on external platforms.
These external connections are configurable under the new menu, Adaptive Defense External Automation.
New supported actions are as follows:
- Instantly block and unblock devices from Aruba, Cisco Meraki, Unifi, and Juniper Mist.
- Automatically move users and devices between groups in Okta and Entra ID.
Use cases include, but are not limited to
- Blocking a device from Aruba network when it is inactive in Jamf and the user associated with it is suspended in Okta. Unblocking later when vice versa is noted.
- Moving a device from its primary group in Entra ID to a high-risk group when Microsoft Defender reports a critical risk score, and then constraining its authorization through automated RADIUS workflows.
ServiceNow Integration
SecureW2 now integrates directly with ServiceNow – a widely used Information Technology Service Management (ITSM) platform.
You can leverage device telemetry from ServiceNow to validate device presence and posture—particularly useful for identifying lost or stolen devices before granting network access.
This new integration allows you to combine device signals to decide on certificate enrollment and RADIUS authentication policies.
Further details:
- The integration supports up to 80 attributes and also has the provision to include custom attributes.
- Devices are looked up in ServiceNow with their serial numbers.
- Usage in Adaptive Defense workflow is limited to lookup only.
New Intelligence Briefs
No more unexpected authentication failures due to expired third-party API tokens, as the improved Intelligence Briefs can now capture expired/expiring tokens. This also eliminates the need for administrators to track them with separate calendar reminders.
Token expiry dates can be entered in the JoinNow Management Portal during vendor integration with SecureW2. You can also configure reminder timelines so the platform automatically sends email notifications as expiration approaches.
What’s new?
- Intelligence Briefs notification emails are sent to Administrators ‘X’ (configurable) days before the token expiry.
- Available for Entra ID, Intune CA Partner, Microsoft Defender, and Sentinel One integrations.
- Authentication failure due to an expired token is flagged under Enhanced Events.
WSTEP with AD group-based policies
Our WSTEP enrollment supports administrator-defined Active Directory groups for enrollment policies and certificate encoding, enabling smooth operations.
To use this functionality, download the new WSTEP gateway version 1.4.1 (GA1) in JoinNow Management portal under General → Downloads.
Use cases include, but are not limited to
- Identifying servers in an environment so that they could be assigned separate enrollment policies distinct from clients.
- Separate enrollment policies for contractors with lesser certificate validity period from those of the permanent staff.
Continued User Experience Improvements
In addition to these core features, JoinNow Platform 8.2 includes some updates to improve user experience and platform organization:
- Report on Expired Certificates is now available under Data and Monitoring → Reports
- REST API tokens – Certificate and Device/User Management tokens under Device Management Platforms are now role-based (Read-only and Read/Write) for better security
This concludes the key updates in JoinNow Platform 8.2. We believe 8.2 solidifies SecureW2’s leadership as a modern Passwordless Platform that continuously enforces user and device trust across your environment.
To explore how these new features can modernize your authentication and reduce your attack surface, contact us today!
